# Terms & Conditions<\/p>\n
Last updated: July 2026<\/p>\n
Welcome to Lankora Trading. By accessing our website, browsing our products, or placing an order, you agree to the following Terms & Conditions. Please read them carefully before using our website.<\/p>\n
## 1. About Our Store<\/p>\n
Lankora Trading is an online store offering Moroccan and selected products for customers in the United Arab Emirates.<\/p>\n
All products, prices, offers, and availability are displayed on our website and may change from time to time without prior notice.<\/p>\n
## 2. Use of the Website<\/p>\n
By using this website, you agree that you will not:<\/p>\n
* Use the website for illegal or fraudulent purposes
\n* Provide false or misleading information
\n* Attempt to damage, hack, or interfere with the website
\n* Copy, reproduce, or misuse website content without permission
\n* Place fake orders or orders with incorrect contact information<\/p>\n
We reserve the right to refuse service, cancel orders, or restrict access to the website if misuse is suspected.<\/p>\n
## 3. Product Information<\/p>\n
We try to display product names, descriptions, images, prices, and availability as accurately as possible.<\/p>\n
However, product packaging, colors, design, or details may slightly vary from the images shown on the website. We do not guarantee that all product descriptions or images are completely error-free.<\/p>\n
If we discover an error in product information, price, or availability, we reserve the right to correct it and cancel or update the affected order.<\/p>\n
## 4. Prices<\/p>\n
All prices are displayed in AED unless stated otherwise.<\/p>\n
Prices may change at any time without prior notice. The price charged will be the price shown at the time the order is placed, unless there is a clear pricing error.<\/p>\n
## 5. Orders<\/p>\n
When you place an order, you agree to provide accurate and complete information, including your name, phone number, delivery address, and order details.<\/p>\n
After placing an order, we may contact you to confirm the order before delivery. Orders may be cancelled if we cannot contact you, if the delivery address is incorrect, or if the product is unavailable.<\/p>\n
We reserve the right to accept, reject, or cancel any order for reasons including but not limited to:<\/p>\n
* Product unavailable
\n* Incorrect price or product information
\n* Invalid contact details
\n* Suspicious or fraudulent activity
\n* Delivery location outside our service area<\/p>\n
## 6. Payment<\/p>\n
Our available payment method is Cash on Delivery, unless another payment method is shown on the website.<\/p>\n
For Cash on Delivery orders, payment must be made when the order is delivered. The customer must ensure that the correct amount is available at the time of delivery.<\/p>\n
## 7. Shipping & Delivery<\/p>\n
We deliver within selected areas in the United Arab Emirates.<\/p>\n
Delivery fees, delivery times, and free delivery conditions are displayed on the website and may change from time to time.<\/p>\n
The standard delivery fee is 20 AED. Orders over 200 AED may qualify for free delivery, depending on the active store rules shown at checkout.<\/p>\n
Customers are responsible for providing accurate delivery information. We are not responsible for delays or failed deliveries caused by incorrect address details, unavailable customers, or unreachable phone numbers.<\/p>\n
## 8. Order Cancellation<\/p>\n
Customers may request to cancel an order before it has been dispatched or prepared for delivery.<\/p>\n
Once the order has been dispatched, cancellation may no longer be possible. If the customer refuses a confirmed delivery without a valid reason, we may limit future Cash on Delivery orders.<\/p>\n
## 9. Returns & Refunds<\/p>\n
Returns may be accepted only if the product is damaged, incorrect, defective, or eligible under our return conditions.<\/p>\n
To request a return, customers should contact us as soon as possible after receiving the order and provide:<\/p>\n
* Order number
\n* Clear photos of the product
\n* Description of the issue
\n* Contact details<\/p>\n
Returned products must be unused, unopened, undamaged, and in their original packaging, unless the product was received damaged or defective.<\/p>\n
For hygiene, safety, and quality reasons, certain products may not be returnable once opened or used, including cosmetics, personal care items, food items, baby hygiene products, and similar sensitive products, unless they are damaged, defective, or incorrect.<\/p>\n
Refunds, replacements, or store credit may be offered depending on the case.<\/p>\n
## 10. Product Availability<\/p>\n
Product availability is not guaranteed. Some products may become unavailable after an order is placed.<\/p>\n
If a product is unavailable, we may contact the customer to offer a replacement, wait for restocking, or cancel the item from the order.<\/p>\n
## 11. Offers and Discounts<\/p>\n
Offers, discounts, sale prices, and promotional campaigns are valid only during the period shown on the website or while stocks last.<\/p>\n
We reserve the right to modify, cancel, or refuse any offer in cases of error, misuse, or suspicious activity.<\/p>\n
## 12. Customer Responsibilities<\/p>\n
Customers are responsible for:<\/p>\n
* Providing correct personal and delivery information
\n* Checking product details before placing an order
\n* Being available to receive delivery
\n* Paying the order amount for Cash on Delivery orders
\n* Contacting us quickly if there is an issue with the order<\/p>\n
## 13. Website Content<\/p>\n
All website content, including text, images, logo, design, product presentation, and branding, belongs to Lankora Trading or its respective owners.<\/p>\n
You may not copy, reuse, reproduce, or distribute website content without written permission.<\/p>\n
## 14. Limitation of Liability<\/p>\n
We do our best to provide accurate information and reliable service. However, we are not responsible for indirect losses, delays, technical issues, website interruptions, or damages caused by misuse of products or incorrect customer information.<\/p>\n
Our responsibility is limited to the value of the product purchased, where applicable.<\/p>\n
## 15. Third-Party Links<\/p>\n
Our website may contain links to third-party websites, tools, or services. We are not responsible for the content, policies, or practices of third-party websites.<\/p>\n
## 16. Privacy<\/p>\n
Your use of our website is also subject to our Privacy Policy, which explains how we collect and use your personal information.<\/p>\n
## 17. Changes to These Terms<\/p>\n
We may update these Terms & Conditions at any time. Updated terms will be published on this page with the latest update date.<\/p>\n
By continuing to use the website after changes are published, you agree to the updated terms.<\/p>\n
## 18. Contact Us<\/p>\n
For any questions, order support, or complaints, please contact us:<\/p>\n
Email: [info@lankoratrading.com](mailto:info@lankoratrading.com)
\nOrders: [order@lankoratrading.com](mailto:order@lankoratrading.com)
\nWebsite: lankoratrading.com<\/p>\n","protected":false},"excerpt":{"rendered":"
# Terms & Conditions Last updated: July 2026 Welcome to Lankora Trading. By accessing our website, browsing our products, or placing an order, you agree to the following Terms & Conditions. Please read them carefully before using our website. ## 1. About Our Store Lankora Trading is an online store offering Moroccan and selected products […]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-922","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/lankoratrading.com\/index.php?rest_route=\/wp\/v2\/pages\/922","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lankoratrading.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lankoratrading.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/lankoratrading.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=922"}],"version-history":[{"count":0,"href":"https:\/\/lankoratrading.com\/index.php?rest_route=\/wp\/v2\/pages\/922\/revisions"}],"wp:attachment":[{"href":"https:\/\/lankoratrading.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=922"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}